the self care club
say HELLO to consistent self care by making a monthly commitment to healthier skin!
the self care club is a monthly facial membership that includes:
• 1 advanced treatment a month
• 10% off all product
• 1 complimentary express dermaplane at the end of the 6 month term
• early access to product launches, new services, and special member-only discounts!
terms & conditions
Commitment:
Your membership is for a minimum of 6 months. At such time that your membership's initial 6 month period commences, your membership continues on a month to month basis unless terminated in writing by either party.
(See Cancellation Policy). Cancellation prior to the 6 months is subject to fees, penalties and loss of member benefits.
Minimum membership commitment:
Your membership is for a minimum of 6 months. At such time that your membership's initial 6 month period commences, your membership continues on a month to month basis until 6 months is complete. You can sign up for another 6 month membership upon completion.
(See Cancellation Policy). Cancellation prior to the 6 months is subject to fees, penalties and loss of member benefits. -
Memberships & benefits are non-transferrable.
All benefits, discounts, promotions, etc that are available to members may not be shared, transferred or rolled over at any time during or after membership is terminated. All benefits are redeemable only to the client named on the enrollment. Monthly facials may not be rolled over to another month, it must be used in the calendar month to coincide with the membership payment for that month. These services may not be redeemed early or gifted to another person. Memberships also may not be paid by giftcard.
Cancellation Policy:
Members can choose to cancel their membership at any time by submitting a written cancellation request to Face Haven Skin & Wax Studio. Any Cancellation requests received will be terminated the day before your membership renews. No matter the day in which a Cancellation request is received-the member will be required to continue their membership for the month following, including any relevant charges. The membership will then be terminated along with all benefits, until it is renewed.
Valid Services and Booking Period:
This membership allows the member to receive ONE advanced treatment a month for a 6 month term. This treatment MUST be received within the month, meaning 4 weeks or 30 days. Treatments can not be redeemed past the booking period.
Payment processing:
Your credit card information will be securely stored in our booking system - Fresha. Your card number is hidden from our view and is not accessible to us.
Your chosen card will be charged on the date of activation, beginning your membership for that month. For example, if you start your membership on November 23rd, your card will be processed on the 23rd of months going forward. Payments must be made on one single card. Your card must be valid and if it is to expire- we will need the new credit card number 30 days before your next scheduled payment, or your membership may be revoked.
Financial responsibility policy:
As a member, it is each member's responsibility to ensure that their membership fees are paid. Face Haven Skin and Wax Studio is not responsible for any fees incurred by members from their credit card or processing fees. Should a credit card payment be declined for any reason, the member will have 10 days to supply new credit card information and pay their membership fees or their membership will be cancelled. Should membership be canceled due to failure to pay, your account will be subject to fees for early termination and re-enrollment fees if applicable. Any member who chooses to process a dispute with their credit card company for valid membership charges which they have consented to will automatically be terminated from the membership program and have termination fee charged to their patient account.
Offers and discounts may not be combined.
In the event that two offers or discounts are eligible at the time of purchase, the member will have the option to choose which discount is most beneficial and have it applied.
Agreement:
By purchasing the membership, you agree to these terms and conditions. Any questions can be directed to facehavenstudio@gmail.com.